We are again urging clients to beware of scammers posing as the Australian Taxation Office (ATO).
Scammers pretending to be from the ATO will typically approach you by phone or email in an attempt to trick you into handing over your personal details or money.
Scam emails, faxes, SMS and phone calls can and do look or sound very convincing. You can generally tell that this contact is NOT genuine because they offer you an unexpected refund or grant and ask you to provide personal information, credit card information or money.
The ATO stresses that they will NEVER email you asking for personal or credit card details, and you should not provide this information.
Scam emails that are currently circulating claim to come from the ATO or myGOV and usually offer a tax refund. Generally, they link to a counterfeit ATO website asking for personal and credit card details. These emails can differ in appearance and level of sophistication, but will generally state that you are eligible for a refund and instruct you to click on a link to submit a form to receive it.
One version of this scam contains an attachment infected with a virus. If you receive an email like this, do not open the attachment.
Under no circumstances should you give personal information, including credit card or banking details. Anyone who has received a suspicious phone call or email should contact the ATO immediately.
If you have received any unsolicited email from the ATO you should do the following:
Verify the legitimacy of a communication – You can check on any communication that you aren’t sure about, or report a phone scam, by phoning the ATO on 13 28 61.
Report an unsolicited email – You can report unsolicited emails claiming to be from the ATO by forwarding the entire email to ReportEmailFraud@ato.gov.au.
If you’ve been a victim of a tax-related scam – If you think you have been a victim of a tax-related scam, phone the ATO on 13 28 61 – do so immediately, because your personal details, including your TFN, may be compromised.
You should also contact your bank/financial institution as soon as possible if you provided your credit card details as part of the suspected scam.